{
    "id": "c93671e4-524a-47f4-95e7-2afaef8d1dd9",
    "language": "en",
    "status": "PUBLISHED",
    "type": "default",
    "details": {
      "summary": "**Business Agreement main changes:**\n- Clarification of the hierarchy between the Business Agreement and the Appendixes (DPA and SLA)\n- Added definitions of terms used in the Agreement\n- Added limitations of use, to clarify the boundaries of using Roaring’s Services.\n- Added disclaimers regarding Roaring’s Services\n- Specification on access to support\n- Specification on under which circumstances prices may change\n- Clarification of limitation of liability\n- Specification on how changes to both agreement and services may be made.\n- Temporary Suspension if the services are abused\n- Termination - mutual right to termination, specification on what constitutes a breach\n- Added Miscellaneous section\n- Added regulation of confidential information\n- Added regulation of force majeure",
      "title": "Business Agreement",
      "version": "2024-06-03",
      "orderIndex": 0,
      "notifiedAt": 0
    },
    "content": "\u003ch1\u003eRoaring Group ABS - Business Agreement\u003c/h1\u003e\n\u003cp\u003eThis Agreement has on this day been concluded between Roaring Group AB (“Roaring”), company registration number 559067-2613, and the Customer, together referred to as “the Parties”.\u003c/p\u003e\n\u003ch2\u003e1. Background\u003c/h2\u003e\n\u003ch3\u003e1.1. About Roaring\u003c/h3\u003e\n\u003cp\u003eRoaring enables customers to digitize and automate their customer processes. Roaring provides access to data and information about companies and persons through different delivery channels such as API:s (Integrations), Roaring Web (Search) and Webhooks (Monitoring).\u003c/p\u003e\n\u003cp\u003eData provided in Roaring Services originates from tax authorities, company registries, statistical registries, credit information bureaus or other reliable sources. All data has very high credibility and accuracy.\u003c/p\u003e\n\u003ch3\u003e1.2. Agreement and Appendicess\u003c/h3\u003e\n\u003cp\u003eThis Agreement including Appendix A, Data Processing Agreement, and Appendix B, Service Level Agreement, sets forth under what conditions the Services is provided to the Customer and the terms and conditions for the Customer's use of the Services. In the event of conflict between this document and the appendices, this document will take precedence, unless otherwise specifically stated in an appendix.\u003c/p\u003e\n\u003cp\u003eThe Agreement may also include additional appendixes depending on what services the Customer chooses to use. Notwithstanding the above this Agreement constitutes the entire agreement on all matters concerning the Customer's right to use the Services.\u003c/p\u003e\n\u003ch3\u003e1.3. Legal ground for Roaring’s services\u003c/h3\u003e\n\u003cp\u003eRoaring’s ability to provide Personal Data to customers is based on a publication certificate granted by the Swedish Press and Broadcasting Authority and is constitutionally protected by the Fundamental Law on Freedom of Expression (Yttrandefrihetsgrundlagen). The publication certificate makes our database, which provides our services with information, subject to constitutional protection. Our database is therefore not subject to the GDPR regulations.\u003c/p\u003e\n\u003ch2\u003e2. Access Restrictions\u003c/h2\u003e\n\u003cp\u003eThe Customer is not allowed to access the Services if the Customer is considered a direct competitor to Roaring or for purposes of monitoring service availability, performance or functionality, or for any other benchmarking or competitive purposes.\u003c/p\u003e\n\u003ch2\u003e3. Definitions\u003c/h2\u003e\n\u003cp\u003e\u003cstrong\u003eAccount Information\u003c/strong\u003e: information about the Customer that is provided to Roaring in connection with the creation or administration of the Customer’s Roaring account. Account Information can include contact information, usernames, phone numbers, email addresses and billing information associated with the Customer’s Roaring account.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAgreement\u003c/strong\u003e: Business Agreement including Data Processing Agreement (Appendix A), Service Level Agreement (Appendix B) as well as any additional appendixes entered into between the Customer and Roaring.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eAPI\u003c/strong\u003e: means an application program interface.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eContact person\u003c/strong\u003e: means the Customer’s designated Contact person as registered on Roaring’s webpage app.roaring.io.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eCustomer\u003c/strong\u003e: the person or company using Services made available from Roaring. Credits: Roaring transaction measurement currency, used to calculate cost of Services. GDPR Regulation (EU) 2016/679 (General Data Protection Regulation)\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eIndirect Taxes\u003c/strong\u003e: applicable taxes and duties, including, without limitation, VAT, Service Tax, GST (the Goods \u0026amp; Services Tax), sales and transactions taxes, and other taxes. Party/Parties: the Customer and Roaring together.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003ePersonal Data\u003c/strong\u003e: any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, address, phone number, photos or any other way defined in GDPR.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eRoaring Sites\u003c/strong\u003e: sites ending with roaring.io.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eSanctions lists\u003c/strong\u003e: the EU and UN sanctions list administered by the European Union or any of its Member States, the United Kingdom and any of the Member States of the European Economic Area (EEA).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eSandbox\u003c/strong\u003e: a testing environment with fictive test items isolated from the production environment.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eServices\u003c/strong\u003e: each of the services made available by Roaring, including API:s (Integrations), Roaring Web (Search) and Webhooks (Monitoring) together with any similar products or services that Roaring may offer later on.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eThird-Party Data\u003c/strong\u003e: data from any third party made available to the Customer by Roaring on the Roaring Sites or in conjunction with the Services.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eUsers\u003c/strong\u003e: the Customer’s employees or personnel using Roaring’s Services. Webhooks: a technical function that describes how customers' applications know when monitoring events happens.\u003c/p\u003e\n\u003ch2\u003e4. Proprietary Rights\u003c/h2\u003e\n\u003ch3\u003e4.1. Rights\u003c/h3\u003e\n\u003cp\u003eRoaring owns all rights, title, and interest in and to the Services, and all related technology and intellectual property rights. Subject to the terms of this Agreement, Roaring grants the Customer a non-exclusive, non-sublicensable and non-transferable right to do the following:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eaccess and use the Services solely in accordance with this Agreement; and\u003c/li\u003e\n\u003cli\u003euse the content solely in connection with the Customer’s permitted use of the Services.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e4.2. Limitations\u003c/h3\u003e\n\u003cp\u003eWithout limiting any other provision of this Agreement, the Customer agrees that the Customer shall not (and shall not allow any third party, including without limitation the Customers Users, to), either directly or indirectly:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003edisseminate, market, license, sublicense, sell, resell, lease, transfer, assign, distribute, timeshare, let, rent, give somebody the loan of, sub-authorize any element of the Services or otherwise make the Services available to any third party, including making the Services available through any method or any application hosting service, save as expressly permitted by this Agreement;\u003c/li\u003e\n\u003cli\u003emodify, translate, reverse engineer, decrypt, decompile, decode, disassemble, or create derivative works based on the Services, undertake any benchmark trials using all or any part of the Services, or in any other way try to procure the human decipherable form of the Services, except to the extent expressly agreed upon in writing by the Parties or to the extent the foregoing restrictions are expressly prohibited by applicable laws;\u003c/li\u003e\n\u003cli\u003ecircumvent any user limits or other use restrictions that are built into the Services;\u003c/li\u003e\n\u003cli\u003ebreach, override or otherwise circumvent any authentication or security mechanisms;\u003c/li\u003e\n\u003cli\u003eremove or obliterate any proprietary notices, ownership labels, classified legends or marks from the Services;\u003c/li\u003e\n\u003cli\u003eengage in any actions with the Services that meddle with, disturb, destroy, or access in an unlawful way the server networks, connections, systems, records, or other assets or tools of Roaring or any related third party;\u003c/li\u003e\n\u003cli\u003etransmit any worms, viruses, Trojan horses, self-destruct functions or similar disabling code or mechanism, or any other malware, disruptive or harmful software or data through Customer’s access to, or use of, the Service;\u003c/li\u003e\n\u003cli\u003euse the Services or any part thereof for any unlawful or fraudulent purpose or otherwise in any way not permitted by this Agreement; or\u003c/li\u003e\n\u003cli\u003eaccess the Services in order to: (i) build a competitive product or service, or (ii) copy any ideas, features, functions or graphics of the Services.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e4.3. Ownership\u003c/h3\u003e\n\u003cp\u003eRoaring represents and warrants to the Customer that Roaring holds all the intellectual property necessary to provide the Services to the Customer, and that Roaring intellectual property will not infringe upon or violate any patent or copyright, misappropriate any trade secret, or violate any third party's other intellectual property rights.\u003c/p\u003e\n\u003cp\u003eThe Customer is not entitled to claim ownership of any data or Services provided by Roaring. Any data delivered by Roaring is for the Customers internal use only.\u003c/p\u003e\n\u003cp\u003eThe Customer ensures that the Customer will not include the Personal Data in any service or product that the Customer delivers or sells to a third party. The Customer shall not transfer, sublicense, distribute, commercially exploit or otherwise make available any data to a third party.\u003c/p\u003e\n\u003ch2\u003e5. Disclaimers\u003c/h2\u003e\n\u003cp\u003eRoaring makes no representations or warranties, whether express, implied, statutory or otherwise regarding the Services data or the third party data, and disclaim all warranties, including any implied or express warranties of satisfactory quality or fitness for a particular purpose or that the Services or third party data will be complete, error free and up-to-date.\u003c/p\u003e\n\u003ch2\u003e6. Customer Responsibilities\u003c/h2\u003e\n\u003ch3\u003e6.1. General\u003c/h3\u003e\n\u003cp\u003eThe Customer may access and use the Services in accordance with this Agreement. Both Parties will comply with the terms of this Agreement and all laws, rules and regulations applicable to the use or the provision of the Services.\u003c/p\u003e\n\u003ch3\u003e6.2. Customer Account\u003c/h3\u003e\n\u003cp\u003eThe Customer is responsible for all activities that occur under the Customer’s account, regardless of whether the activities are authorized by the Customer or undertaken by the Customer, the Customer’s employees or a third party (including the Customer’s contractors, agents or others). The Customer is not entitled to use the Services or the Services content for products or services which are in breach of applicable laws and regulations.\u003c/p\u003e\n\u003ch3\u003e6.3. Log-In Credentials and Account Keys\u003c/h3\u003e\n\u003cp\u003eRoaring log-in credentials and private keys generated by the Services are for the Customer’s internal use only and the Customer is forbidden to sell or sublicense them to any other entity or person.\u003c/p\u003e\n\u003cp\u003eIt is the Customer responsibility to keep track of who is using the authentication keys for the Services including the Customer’s Users and to inform the Users of the commitment in accordance to the Agreement.\u003c/p\u003e\n\u003cp\u003eThe Customer must provide true, accurate, current and complete information as requested during the account creation process.\u003c/p\u003e\n\u003ch3\u003e6.4. Unauthorized use of account\u003c/h3\u003e\n\u003cp\u003eThe Customer may only connect to the Services in the way set out in Roaring's instructions and the Customer is not entitled to use any technical means to gain unauthorized access to, disturb or deactivate the Services. This includes, but is not limited to, that the Customer undertakes not to introduce viruses, worms, Trojan horses or other forms of malware in the Services or on the website where the Services is provided.\u003c/p\u003e\n\u003ch3\u003e6.5. Permission based data\u003c/h3\u003e\n\u003cp\u003eSome data in Roaring Services is permission based. The Customer needs to apply to the relevant authority and get approval to be able to use such data. The Customer is responsible to acquire the applicable permissions. New permission based data may be added due to new markets, laws and regulations. The Customer is responsible for ensuring that the Customer has the right to use the permission based data. Permission based data is displayed in the Customer account.\u003c/p\u003e\n\u003ch3\u003e6.6. Changes in ownership\u003c/h3\u003e\n\u003cp\u003eThe Customer shall inform Roaring of termination if ownership, control or management changes.\u003c/p\u003e\n\u003ch3\u003e6.7. Users\u003c/h3\u003e\n\u003cp\u003eThe Customer is responsible for the use of the Services. The Customer will ensure that all Users are informed of the obligations under this Agreement when logging in and before using their account for the first time. If the Customer becomes aware of any violation of the obligations under this Agreement caused by a User, the Customer must notify Roaring about the violation.\u003c/p\u003e\n\u003ch2\u003e7. Service levels and support\u003c/h2\u003e\n\u003ch3\u003e7.1. Service level\u003c/h3\u003e\n\u003cp\u003eRoaring will service and support the Customer in accordance with the specifications stated in this Agreement and hold a high best practice standard. The service levels and service availability agreed between the Parties are stated in the Service Level Agreement, Appendix B.\u003c/p\u003e\n\u003ch3\u003e7.2. Support\u003c/h3\u003e\n\u003cp\u003eSupport will be provided to the Customer through Roaring Help Center at help.roaring.io or via email to \u003ca href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e or via Roaring´s chat up to two (2) hours per month. The Customer support hours are calculated as each initiated support case will be counted as at least fifteen (15) minutes and in periods of fifteen (15) minutes. If additional support is needed, Roaring will charge the Customer 2 000 SEK per hour.\u003c/p\u003e\n\u003ch3\u003e7.3. Sandbox environment\u003c/h3\u003e\n\u003cp\u003eThe Customer may test the Services in the Sandbox environment free of charge using provided test data. It is the Customer’s responsibility to keep track of who is using the authentication keys for the Sandbox including the Customer’s Users.\u003c/p\u003e\n\u003cp\u003eIf the Customer accidentally happens to use the Production environment instead of using the Sandbox environment, the Customer will be charged in accordance with this Agreement.\u003c/p\u003e\n\u003ch2\u003e8. Fees, Payment and Taxes\u003c/h2\u003e\n\u003ch3\u003e8.1. Service Fees\u003c/h3\u003e\n\u003cp\u003eAll use of Roaring’s Services, for example API (Integrations) and Roaring Web (Search), are debited according to the ordinary price list, as described on Roaring’s webpage app.roaring.io. Roaring charges fees and costs monthly in relation to the number of used Credits. Invoices are in SEK unless otherwise agreed. The invoice shall be paid within twenty (20) days after the date of the invoice.\u003c/p\u003e\n\u003cp\u003eThe pricing regarding any other Services Roaring may offer, not specified in the price list, for example Roaring’s Webhooks (Monitoring), will be agreed upon separately.\u003c/p\u003e\n\u003ch3\u003e8.2. Price changes\u003c/h3\u003e\n\u003cp\u003eThe Customer will be informed of any raised prices by an email registered in the Customer's account thirty (30) days in advance. The Customer acknowledges that Roaring may immediately make price changes due to increased prices from public data sources or to comply with applicable laws or regulations.\u003c/p\u003e\n\u003cp\u003eUnless otherwise stated in the Agreement, Roaring may, after the initial term of the Agreement and henceforth, annually on the 1st of July each year, change the agreed fees in accordance with the changes in the Statistics Sweden's index: Labour Cost Index för tjänstemän (LCI tjm) preliminärt index, SNI 2007 kod J (Informations- och kommunikationsverksamhet).\u003c/p\u003e\n\u003ch3\u003e8.3. Late Payments\u003c/h3\u003e\n\u003cp\u003eRoaring is entitled to charge the Customer interest at a rate of the Swedish Central Banks Repo Rate plus eight (8) percent on all late payments that are undisputed or settled by a court or authority.\u003c/p\u003e\n\u003ch3\u003e8.4. Taxes\u003c/h3\u003e\n\u003cp\u003eEach Party will be responsible, as required under applicable law, for identifying and paying all taxes and other governmental fees and charges (and any penalties, interest, and other additions thereto) that are imposed on that Party upon or with respect to the transactions and payments under this Agreement.\u003c/p\u003e\n\u003cp\u003eAll fees payable by the Customer are exclusive of Indirect Taxes. Roaring may charge and the Customer will pay applicable Indirect Taxes that Roaring is legally obligated or authorized to collect from the Customer. The Customer will provide such information to Roaring as reasonably required to determine whether Roaring is obligated to collect Indirect Taxes from the Customer.\u003c/p\u003e\n\u003ch2\u003e9. Liability\u003c/h2\u003e\n\u003ch3\u003e9.1. Roaring’s liability\u003c/h3\u003e\n\u003cp\u003eRoaring strives to constantly improve the Services and welcomes the Customer to inform Roaring of any errors or defects in the Customer User experience by sending Roaring a message to \u003ca href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e. As further specified in this section \"Liability\" Roaring however has limited possibilities to correct errors or defects.\u003c/p\u003e\n\u003cp\u003eUnder no circumstances shall Roaring or Roaring’s data suppliers, partners and/or authorities be held liable to a Customer for any losses, damages, liabilities, claims, costs, actions or other expenses suffered or incurred as a result of the use or provision of the Services.\u003c/p\u003e\n\u003ch3\u003e9.2. Customer acknowledgement\u003c/h3\u003e\n\u003cp\u003eThe Customer acknowledges and agrees that Roaring or Roaring data suppliers, partners and authorities shall not be liable for any delay in delivery of or failure to supply the data or Services to the extent that any such delay or failure is due to an act or omission of the Customer or any third party provided always that Roaring shall make all reasonable efforts to supply the Services as soon as it is practicable, according to Appendix B, Roaring Service Level Agreement.\u003c/p\u003e\n\u003cp\u003eThe Customer acknowledges, accepts and agrees that the data supplied by Roaring will represent or be based upon information provided by Roaring's data supplier partners and authorities whose accuracy, quality and completeness the suppliers cannot guarantee and therefore Roaring or Roaring's data supplier partners and authorities does not warrant that the data will be accurate, complete, updated or fit for any particular use and may be incorrect, contain errors or omissions or be out of date.\u003c/p\u003e\n\u003ch3\u003e9.3. Indemnification\u003c/h3\u003e\n\u003cp\u003eThe Customer undertakes to indemnify Roaring, Roaring's partners and employees against any claims from third parties pertaining to the Customers use of the Services in breach of this Agreement.\u003c/p\u003e\n\u003ch2\u003e10. Limitation of Liability\u003c/h2\u003e\n\u003cp\u003eRoaring will not be liable for any loss or damage arising from unauthorized use of the Customer's account.\u003c/p\u003e\n\u003cp\u003eThe Customer is aware and accepts that Roaring and Roaring data suppliers and authorities are not liable for any indirect damage which the Customer may suffer due to its use of, respectively its inability to use the Services. In this Agreement, indirect damage shall be interpreted to mean for example loss of profit, loss of use of the products or services, reimbursement for the use of a replacing service, loss of data, costs for troubleshooting, loss of goodwill and damage due to viruses and other security related issues.\u003c/p\u003e\n\u003cp\u003eUnless otherwise agreed a Party’s right to compensation from the defaulting Party for a breach of this Agreement is limited to compensation for direct loss or damage, and thus not for indirect loss, such as loss of profit or other consequential loss or damage.\u003c/p\u003e\n\u003cp\u003eRoaring’s maximum aggregate liability for any direct damage or loss under or in connection with this Agreement shall be limited to the lower of (i) 50 % of the aggregate fees paid, payable or required to be paid, to Roaring during the preceding twelve (12) calendar months immediately preceding the cause of action or (ii) one (1) million SEK.\u003c/p\u003e\n\u003cp\u003eHowever, the limitation of liability does not cover liability for loss or damage arising out of or relating to: (i) gross negligence, fraud or wilful misconduct of a Party; (ii) a Party’s breach of any obligation regarding proprietary rights and/or intellectual property rights, (iii) confidentiality, (iv) personal data, (v), fines or other regulatory sanctions or (vi) any claims under section “Indemnification”.\u003c/p\u003e\n\u003ch2\u003e11. Changes\u003c/h2\u003e\n\u003ch3\u003e11.1. General\u003c/h3\u003e\n\u003cp\u003eRoaring reserves the right to, at any time, amend, add or remove parts of these terms and conditions. Changes may for example be made to comply with applicable law or government regulations, address security risks or handle subcontractors.\u003c/p\u003e\n\u003cp\u003eBy continuing to use the Services after a change has been executed, the Customer confirms and accepts the change. If the Customer does not accept the change, the Customer may terminate the Agreement according to section 14.\u003c/p\u003e\n\u003ch3\u003e11.2. Changes to the Services\u003c/h3\u003e\n\u003cp\u003eThe Customer acknowledges that changes to the Services may be necessary or required during the term of the Agreement. The updates and changes can for example be required to comply with applicable law, address a material security risk, correct errors in services or manage a Third-Party Data provider discontinuing or altering data delivery.\u003c/p\u003e\n\u003cp\u003eAny changes or new releases to the Services will be presented in Roaring’s changelog (\u003ca href=\"https://app.roaring.io/changelog\" target=\"_blank\"\u003ehttps://app.roaring.io/changelog\u003c/a\u003e) and it is the Customer’s responsibility to regularly review any updates and amendments by subscribing to the relevant messages that Roaring sends out to each User.\u003c/p\u003e\n\u003cp\u003eRoaring API Lifecycle Policy (\u003ca href=\"https://help.roaring.io/roaring-api-lifecycle-policy\" target=\"_blank\"\u003ehttps://help.roaring.io/roaring-api-lifecycle-policy\u003c/a\u003e) describes the lifecycle of our API (Integrations) services.\u003c/p\u003e\n\u003ch2\u003e12. Processing of Personal Data\u003c/h2\u003e\n\u003ch3\u003e12.1. Data Privacy\u003c/h3\u003e\n\u003cp\u003eRoaring will provide the Customer with Personal Data regarding their customers. Such Personal Data is provided under Roaring’s publication certificate (utgivningsbevis för databas) granted by the Swedish Press and Broadcasting Authority (Myndigheten för press, radio och tv) and is constitutionally protected by the Fundamental Law on Freedom of Expression (Yttrandefrihetsgrundlagen). Roaring processes the Customer’s Personal data in accordance with Roaring’s Privacy Policy. The Privacy Policy is available on roaring.io/privacy-policy.\u003c/p\u003e\n\u003cp\u003eEach Party is individually responsible for ensuring that their processing of Personal data is carried out in accordance with the applicable data protection regulations, at the time of entering into the Agreement, Regulation (EU) 2016/679 (\"Applicable Data Protection Regulations\"). The Customer shall ensure that all employees, consultants and other persons that the Customer is responsible for and who deal with Included Personal Information, have undertaken to observe confidentiality or are subject to an appropriate statutory duty of confidentiality.\u003c/p\u003e\n\u003cp\u003eFurther regulations regarding processing of Personal data can be found in Appendix A, Data Processing Agreement.\u003c/p\u003e\n\u003ch3\u003e12.2. Customer responsibility\u003c/h3\u003e\n\u003cp\u003eTo use Roaring's Services, the Customer will be asked to create an account. As part of the account creation process, the Customer will be asked to provide its company information and some personal information, for example contact name and email address. When registering an account, the Customer must provide true, accurate, current and complete information about itself as requested during the account creation process. The Customer is responsible to keep contact information to the Contact person updated.\u003c/p\u003e\n\u003cp\u003eThe Customer is solely responsible for all use of Roaring’s Services under the Customer's account, including the quality and integrity of the Customer data and each of the Customer’s applications. The Customer is also solely responsible for all use and for all acts and omissions of anyone that has access to the Customer's account. The Customer agrees to take all reasonable precautions to prevent unauthorized access to or use of Roaring's Services and will notify Roaring promptly of any unauthorized access or use.\u003c/p\u003e\n\u003ch3\u003e12.3. Data processing and storage\u003c/h3\u003e\n\u003cp\u003eAll processing or storage of Customer data that is done by Roaring is placed on secure servers, within the borders of the EU. Roaring only stores Account information for the time it is necessary for the purpose of processing Personal data, which is for as long as the Customer relationship continues and one (1) year thereafter and/or longer when required by law. Customer usage logs are stored for the purpose of support and evidence in an investigation, or otherwise required by law.\u003c/p\u003e\n\u003ch2\u003e13. Temporary Suspension\u003c/h2\u003e\n\u003ch3\u003e13.1. General\u003c/h3\u003e\n\u003cp\u003eRoaring may suspend the Customer’s right to access or use any portion or all of the Services immediately upon notice to the Customer if Roaring suspects that:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003ethe Customer’s use of the Services\n\u003col style=\"list-style-type: lower-roman;\"\u003e\n\u003cli\u003e\n\u003cp\u003eposes a security risk to the Services or any third party,\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003ecould adversely impact Roaring systems, the Services or the systems or Services of any other Roaring customer,\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003ecould be fraudulent;\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003ethe Customer is in material breach of this Agreement and has failed to cure it in accordance with the regulations in this Agreement;\u003c/li\u003e\n\u003cli\u003ethe Customer is in material breach of the payment obligations and have failed to cure within ten(10) days of receiving a reminder; or\u003c/li\u003e\n\u003cli\u003ethe Customer has made an assignment for the benefit of creditors or similar disposition of assets, or become subject to bankruptcy, reorganization, liquidation, dissolution or similar proceedings.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e13.2. Effect of Suspension\u003c/h3\u003e\n\u003cp\u003eIf Roaring rightfully suspends the Customer’s right to access or use any portion or all of the Services the Customer remains responsible for all fees and charges the Customer incur during the period of suspension and the Customer will not be entitled to any Service Credits under the Service Level Agreement, Appendix B, for any period of suspension.\u003c/p\u003e\n\u003cp\u003eAn unjustified suspension of the Customer‘s access to the Service shall result in the deduction for all costs during the period of suspension.\u003c/p\u003e\n\u003ch2\u003e14. Term and Termination\u003c/h2\u003e\n\u003ch3\u003e14.1. Term of Agreement\u003c/h3\u003e\n\u003cp\u003eThis Agreement, and the Customers right to use the Services, enters into force when the Customer accepts this Agreement, and remains in force until terminated in accordance with this section.\u003c/p\u003e\n\u003ch3\u003e14.2. Termination without cause\u003c/h3\u003e\n\u003cp\u003eBoth Parties has the right to terminate this Agreement by sending a written termination, to Roaring at \u003ca href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e or to the relevant Customer Contact person. The Agreement will then be terminated earliest at the end of the current billing period as stated on the Customer's invoice or as otherwise agreed.\u003c/p\u003e\n\u003ch3\u003e14.3. Termination with cause\u003c/h3\u003e\n\u003cp\u003eRoaring reserves the right to immediately terminate this Agreement and to discontinue the Customers use of the Services if\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003ethe Customer uses the Services in breach of the provisions set out herein. b. the Customer enters into liquidation, enters into composition proceedings with its creditors, becomes insolvent, or if a petition of bankruptcy or other insolvency proceedings are filed by or against the Customer.\u003c/li\u003e\n\u003cli\u003eRoaring considers it likely that the Customer must be deemed a participant in, or otherwise has collaborated in, criminal activity or in any way, supports terrorism, promotes money laundering or, in violation of the law, conducts business with persons with individuals or entities on the Sanctions lists.\u003c/li\u003e\n\u003cli\u003ethe ownership, control or management of the Customer changes, directly or indirectly and the new owner is a competitor of Roaring or the change otherwise means that the Customer violates its commitments in this agreement.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e14.4. Effect of termination\u003c/h3\u003e\n\u003cp\u003eThe Customer rights under the Agreement are immediately terminated upon termination. The Customer is responsible for payment of any outstanding debt to Roaring and for any fees and charges incurred during the post-termination period.\u003c/p\u003e\n\u003ch2\u003e15. Miscellaneous\u003c/h2\u003e\n\u003ch3\u003e15.1. Transfer of rights\u003c/h3\u003e\n\u003cp\u003eThe Customer is not entitled to transfer its rights and obligations under this Agreement to a third party. Roaring reserves the right to, after notice to the Customer, assign the Agreement to any of Roaring's group companies or to a third party which acquires Roarings business, in part or in its entirety.\u003c/p\u003e\n\u003ch3\u003e15.2. Independent Contractors\u003c/h3\u003e\n\u003cp\u003eRoaring and the Customer are independent contractors, and this Agreement will not be construed to create a partnership, joint venture, agency, or employment relationship. Neither Party, nor any of their respective affiliates, is an agent of the other for any purpose or has the authority to bind the other. Both Parties reserve the right to\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003edevelop or have developed for it products, services, concepts, systems, or techniques that are similar to or compete with the products, services, concepts, systems, or techniques developed or contemplated by the other Party, and\u003c/li\u003e\n\u003cli\u003eto assist third party developers or systems integrators who may offer products or services which compete with the other Party’s products or services.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e15.3. Notices\u003c/h3\u003e\n\u003cp\u003eEither Party may provide any notice under this Agreement by sending a message by email. Notices to the Customer will be sent to the email address to the designated Contact person. Notices to Roaring will be sent to \u003ca href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e. Notices will be effective the next weekday after the email has been sent and no error message or similar has been received. It is the responsibility of each Party to keep email addresses up to date.\u003c/p\u003e\n\u003ch2\u003e16. Confidential Information\u003c/h2\u003e\n\u003cp\u003eUnder this Agreement either Party may be given access to information (hard copy, verbal and/or electronic form) that relates to the other Party’s past, present and future research, development, business activities, finances, products, services and/or technical knowledge (“Confidential Information”). In addition, the content of this Agreement shall be considered Confidential Information.\u003c/p\u003e\n\u003cp\u003eEach Party (the “Receiving Party”) shall keep confidential any Confidential Information received from the other Party (the “Disclosing Party”) under or in connection with this Agreement and shall not disclose such Confidential Information to any third party without the prior written consent of the Disclosing Party. The Receiving Party may only use the Confidential Information for the purposes of this Agreement.\u003c/p\u003e\n\u003cp\u003eSave as may follow from statutory obligations of confidentiality, the foregoing shall not apply to any information disclosed by the Disclosing Party that:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-roman;\"\u003e\n\u003cli\u003eis in the public domain at the time of disclosure or later enters into the public domain through no fault of the Receiving Party;\u003c/li\u003e\n\u003cli\u003eis received by the Receiving Party from a third party who is under no obligation as to confidentiality with respect thereto;\u003c/li\u003e\n\u003cli\u003eis known to the Receiving Party prior to disclosure by the Disclosing Party without any obligation as to confidentiality;\u003c/li\u003e\n\u003cli\u003eis independently developed by the Receiving Party;\u003c/li\u003e\n\u003cli\u003eis expressly authorized to be disclosed by the Disclosing Party in writing; or\u003c/li\u003e\n\u003cli\u003eis required by law to be disclosed by the Receiving Party or in accordance with the requirement of any regulatory or supervisory authority to which the Party is subject to (in which case the Receiving Party shall use reasonable endeavors to notify the Disclosing Party in advance of such disclosure).\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eThe Customer is not entitled to use Roaring´s company name, trademark or logotype in advertising or marketing contexts, without having obtained Roaring´s prior written consent.\u003c/p\u003e\n\u003cp\u003eThe obligation to maintain confidentiality shall continue to exist for a period of five (5) years after termination of this Agreement.\u003c/p\u003e\n\u003ch2\u003e17. Force Majeure\u003c/h2\u003e\n\u003cp\u003eA Party prevented from fulfilling its obligations duly and timely because of a Force Majeure event shall promptly inform the other Party specifying the cause and how it may affect its performance, including a good faith best estimate of the likely scope and duration of interference with its obligations, and shall make best efforts to terminate or avoid the circumstances as soon as practicable. The Parties shall consult with each other in order to minimize all damages, costs and possible other negative effects.\u003c/p\u003e\n\u003cp\u003eFor the purpose of this Section, Force Majeure means unforeseeable and unavoidable circumstances entirely beyond the control of the Party concerned, for example government action, war, labor market controversies, altered legislation, disruption of public transport, fire, disruptions in the supply, production or transport chain, exchange rate fluctuations, flood, natural disaster or disaster of overwhelming proportions.\u003c/p\u003e\n\u003cp\u003eThe Party other than the Party prevented by a Force Majeure event shall be released from performing the part of its obligations that are prevented due to the Force Majeure event for the duration of the Force Majeure event. Furthermore, if an event of Force Majeure continues for more than 30 days, the Party not prevented from performing its obligations shall be entitled to terminate this Agreement or the part of the Agreement impacted with immediate effect and without liability to either Party. Upon remediation of the Force Majeure event, the Party prevented by the Force Majeure shall promptly resume performance in all parts that have not been terminated.\u003c/p\u003e\n\u003ch2\u003e18. Governing law and dispute resolution\u003c/h2\u003e\n\u003cp\u003eThis Agreement shall be governed by and construed in accordance with the laws of Sweden. Any dispute, controversy or claim arising out of or in connection with this Agreement, or the breach, termination or invalidity thereof, shall be settled in the ordinary courts of Sweden with Stockholm District Court as first instance.\u003c/p\u003e",
    "updatedAt": "2024-10-19T08:25:24+02:00",
    "createdAt": "2021-03-15T19:44:27+01:00",
    "modifiedBy": "afbc2e3d-4722-4ab5-9c01-f00f73768514"
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{
    "id": "en_4b6d7f79-9f47-49e0-bb97-54e6ff04f21a",
    "language": "en",
    "status": "PUBLISHED",
    "type": "default",
    "details": {
      "summary": "**SLA**\n- Added definitions to clarify terms in the agreements\n- Clarification concerning right to termination if failure to meet target availability.",
      "title": "SLA",
      "version": "2024-06-03",
      "orderIndex": 0,
      "notifiedAt": 0
    },
    "content": "\u003cp\u003eSLA\u003c/p\u003e",
    "updatedAt": "2024-06-04T10:49:29+02:00",
    "createdAt": "2024-06-03T15:21:58+02:00",
    "modifiedBy": "afbc2e3d-4722-4ab5-9c01-f00f73768514"
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{
    "id": "en_162530d6-4c76-461c-9d61-a456a57b800c",
    "language": "en",
    "status": "PUBLISHED",
    "type": "default",
    "details": {
      "summary": "**DPA**\n- Clarification on what constitutes included personal information\n- Added transfers to third countries\n- Added regulation of transfer of the DPA\n- List of subprocessors added",
      "title": "DPA",
      "version": "2024-06-03",
      "orderIndex": 0,
      "notifiedAt": 0
    },
    "content": "\u003cp\u003esdmaklsjdlkjalkjsd\u003c/p\u003e",
    "updatedAt": "2024-06-04T10:48:57+02:00",
    "createdAt": "2024-06-03T15:22:32+02:00",
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{
    "id": "en_17b32571-5b9c-4b42-be19-faf06943fc85",
    "language": "en",
    "status": "PUBLISHED",
    "type": "custom_agreement",
    "details": {
      "summary": "jkljkqs",
      "title": "Custom Agreement",
      "version": "2024-05-22",
      "orderIndex": 6,
      "notifiedAt": 0
    },
    "content": "\u003ch1\u003eRoaring Business Agreement\u003c/h1\u003e\n\u003chr /\u003e\n\u003cp style=\"text-align: right;\"\u003eLast Revised Version: 2021-03-12\u003c/p\u003e\n\u003cp\u003eThis agreement has on this day been concluded between Roaring Apps AB, corporate identification number 559067-2613 and the Customer.\u003c/p\u003e\n\u003ch2\u003eBackground\u003c/h2\u003e\n\u003cp\u003eRoaring enables Customers to digitize and automate their customer processes. Roaring provides access to data and information about companies and persons through different delivery channels such as API, Web applications, Webhooks (monitoring), Plugins and other integrations.\u003c/p\u003e\n\u003cp\u003eMost data provided in Roaring Services originates from national authorities such as tax authorities, company registries, statistical registries, credit information bureaus or other reliable sources. All data has very high credibility and accuracy. Nevertheless, Roaring, as well as all suppliers of data including any authority, cannot guarantee that the data is error free, updated or fit for use.\u003c/p\u003e\n\u003cp\u003eThis Agreement sets forth under what conditions the Services is provided to the Customer and the terms and conditions for the Customer's use of the Services.\u003c/p\u003e\n\u003ch2\u003eAccess Restrictions\u003c/h2\u003e\n\u003cp\u003eYou are not allowed to access Roaring services if you are considered a direct competitor to Roaring or for purposes of monitoring service availability, performance or functionality, or for any other benchmarking or competitive purposes.\u003c/p\u003e\n\u003ch2\u003eDefinitions\u003c/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eAccount Information\u003c/strong\u003e: \"Account Information\" means information about the Customer that you provide to us in connection with the creation or administration of your Roaring account. Account Information can include contact information, usernames, phone numbers, email addresses and billing information associated with your Roaring account.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eAPI:\u003c/strong\u003e \"API\" means an application program interface.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eIndirect Taxes\u003c/strong\u003e: \"Indirect Taxes\" means applicable taxes and duties, including, without limitation, VAT, Service Tax, GST (the Goods \u0026amp; Services Tax), sales and transactions taxes, and other taxes.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eCustomer\u003c/strong\u003e: The person or company using Services made available from Roaring.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eRoaring Sites\u003c/strong\u003e: \"Roaring Sites\" means \u003ca title=\"roaring.io\" href=\"https://roaring.io\" target=\"_blank\"\u003eroaring.io\u003c/a\u003e and \u003ca title=\"app.roaring.io\" href=\"https://app.roaring.io\" target=\"_blank\"\u003eapp.roaring.io\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eServices\u003c/strong\u003e: \"Services\" means each of the services made available by Roaring, including Web applications, API services, Webhooks (monitoring), Plugins and Integrations.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eThird-Party Data\u003c/strong\u003e: \"Third-Party Data\" means data from any third party made available to you by Roaring on the Roaring Sites or in conjunction with the Services.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eUsers\u003c/strong\u003e: The Customers users of Roaring Services.\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2\u003e1. Services License\u003c/h2\u003e\n\u003cp\u003eRoaring own all right, title, and interest in and to the Services, and all related technology and intellectual property rights. Subject to the terms of this Agreement, we grant you a worldwide, royalty-free, non-exclusive, non-sublicensable, non-transferable license to do the following:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eaccess and use the Services solely in accordance with this Agreement; and\u003c/li\u003e\n\u003cli\u003ecopy and use the Content solely in connection with your permitted use of the Services\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e2. Rights\u003c/h2\u003e\n\u003cp\u003eRoaring represents and warrants to the Customer that Roaring intellectual property constitutes all the intellectual property rights necessary to provide the Services to the Customer, and that Roaring intellectual property will not infringe upon or violate any patent or copyright, misappropriate any trade secret, or violate any third party's other intellectual property right.\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eThe Customer is not entitled to claim ownership of any Data or Services provided by Roaring.\u003c/li\u003e\n\u003cli\u003eAny Data delivered by Roaring is for the Customers internal use only.\u003c/li\u003e\n\u003cli\u003eAs Customer to Roaring you ensure that you will not include the Data in any service or product that you deliver or sell to a third party. You shall not transfer, sublicense, distribute, commercially exploit or otherwise make available any Data to a third party.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e3. Processing of Personal Data\u003c/h2\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eTo use Roaring's Services, the Customer will be asked to create an account. As part of the account creation process, the Customer will be asked to provide its company name, contact name, e-mail address, create a password, and verify its e-mail address by clicking a link in a welcome e-mail sent to its registered e-mail address.\u003c/li\u003e\n\u003cli\u003eWhen registering an account, the Customer must provide true, accurate, current and complete information about itself as requested during the account creation process.\u003c/li\u003e\n\u003cli\u003eThe Customer is solely responsible for all use (whether or not authorized) of Roarings Services under the Customer's account, including the quality and integrity of the Customer Data and each of the Customers applications. The Customer is also solely responsible for all use and for all acts and omissions of anyone that has access to the Customer's account. The Customer agree to take all reasonable precautions to prevent unauthorized access to or use of Roaring's Services and will notify Roaring promptly of any unauthorized access or use.\u003c/li\u003e\n\u003cli\u003eAll processing or storage of customer data that is done by Roaring Apps AB is placed on secure servers, within the borders of the EU. Roaring only store customer data for the time it is necessary for the purpose of processing personal data, which is for as long as the customer relationship continues or a year thereafter, and when required by law.\u003c/li\u003e\n\u003cli\u003eRoaring and the Customer are individually responsible for ensuring that their processing of personal data is carried out in accordance with the applicable data protection regulations, at the time of entering into the agreement, Regulation (EU) 2016/679 (\"Applicable Data Protection Regulations\").\u003c/li\u003e\n\u003cli\u003eIn the event that the provision of the services means that Roaring, on behalf of the Customer, processes personal data where the Customer is \"responsible for personal data\" in accordance with applicable data protection provisions, the personal data processing shall be regulated according to the Roaring Data Processing Agreement.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e4. Technical Requirements and Limitations\u003c/h2\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eThe Customer may only connect to the Services in the way set out in Roaring's instructions and the Customer is not entitled to use any technical means to gain unauthorized access to, disturb or deactivate the Services. This includes, but is not limited to, that the Customer undertake not to introduce viruses, worms, Trojan horses or other forms of malware in the Services or on the website where the Services is provided.\u003c/li\u003e\n\u003cli\u003eSome data is permission based. The Customer need to apply and get approval to be able to use such data. All permission based data is displayed in the Customer account.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e5. Other Requirements of Use\u003c/h2\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eThe Customer have to be 18 years of age to enter into this Agreement and to access the Services.\u003c/li\u003e\n\u003cli\u003eThe Customer is not entitled to use the Services or the Services content for products or services which are in breach of applicable laws and regulations.\u003c/li\u003e\n\u003cli\u003eIf the Customer have any questions regarding the limitations set out in this Agreement or if the Customer wish to use the Services in any other way than set out in this Agreement, the Customer may contact us at \u003ca title=\"customer@roaring.io\" href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e. Customers are however not entitled to commence such use before the Customer have received Roaring's written consent.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e6. Pricing, Billing \u0026amp; Taxes\u003c/h2\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003ePrices for all APIs are shown in the developer site \u003ca title=\"app.roaring.io\" href=\"https://app.roaring.io\"\u003eapp.roaring.io\u003c/a\u003e, under ADMIN \u0026gt; Account Information \u0026gt; Prices.\u003c/li\u003e\n\u003cli\u003ePrices for Monitoring services is given upon request.\u003c/li\u003e\n\u003cli\u003eWe calculate and bill fees and charges monthly. You will pay us the applicable fees and charges for use of the Services as described on the Roaring Sites using one of the payment methods we support.\u003c/li\u003e\n\u003cli\u003eAll and any use in the Production environment is debited according to ordinary price list. Under no circumstance will Roaring credit any accidental use or \"testing\" in the Production environment. It is always the customers duty to keep track who is using authentication keys for the Sandbox respectively Production. All testing is free of charge in the Sandbox environment using provided test data.\u003c/li\u003e\n\u003cli\u003eInvoices are in SEK unless otherwise agreed.\u003c/li\u003e\n\u003cli\u003eThe Customer will be informed of any raised prices by the e-mail registered in the Customer's account and on the web app.roaring.io 30 days in advance.\u003c/li\u003e\n\u003cli\u003eThe Customers access to the Services content is subject to the Customers payment of charges, in accordance with the prices and terms of payment set out in Roaring's web page roaring.io, Pricing.\u003c/li\u003e\n\u003cli\u003eEach party will be responsible, as required under applicable law, for identifying and paying all taxes and other governmental fees and charges (and any penalties, interest, and other additions thereto) that are imposed on that party upon or with respect to the transactions and payments under this Agreement.\u003c/li\u003e\n\u003cli\u003eAll fees payable by you are exclusive of Indirect Taxes. We may charge and you will pay applicable Indirect Taxes that we are legally obligated or authorized to collect from you. You will provide such information to us as reasonably required to determine whether we are obligated to collect Indirect Taxes from you.\u003c/li\u003e\n\u003cli\u003eWe are entitled to charge you interest at a rate of the Swedish Central Banks Repo Rate plus eight percent on all undisputed late payments.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e7. Data Privacy\u003c/h2\u003e\n\u003cp\u003eRoaring only process your personal data in accordance with Roaring Privacy Policy. The Privacy Policy is available on \u003ca title=\"Privacy policy\" href=\"https://www.roaring.io/en/privacy-policy/\" target=\"_blank\"\u003eroaring.io/privacy-policy\u003c/a\u003e\u003c/p\u003e\n\u003ch2\u003e8. Liability\u003c/h2\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eRoaring strive to constantly improve the Services and welcome the Customer to inform Roaring of any errors or defects in the Customer user experience by sending Roaring a message to customer@roaring.io. As further specified in this section \"Liability\" Roaring however have limited possibilities to correct errors or defects.\u003c/li\u003e\n\u003cli\u003eUnder no circumstances shall Roaring or Roaring's data supplier partners and authorities be held liable to a Customer for any losses, damages, liabilities, claims, costs, actions or other expenses suffered or incurred as a result of the use or provision of the Services.\u003c/li\u003e\n\u003cli\u003eThe Customer acknowledges and agrees that Roaring or Roaring's data supplier partners and authorities shall not be liable for any delay in delivery of or failure to supply the Data or Services to the extent that any such delay or failure is due to an act or omission of the Customer or any third party provided always that Roaring shall make all reasonable efforts to supply the Services as soon as is practicable, according to Roaring Service Level Agreement.\u003c/li\u003e\n\u003cli\u003eThe Customer acknowledges, accepts and agrees that the Data supplied by Roaring will represent or be based upon information provided by Roaring's data supplier partners and authorities whose accuracy, quality and completeness the suppliers cannot guarantee and therefore Roaring or Roaring's data supplier partners and authorities does not warrant that the Data will be accurate, complete, or fit for any particular use and may be incorrect, contain errors or omissions or be out of date.\u003c/li\u003e\n\u003cli\u003eThe Customer is aware and accept that the Customer use the Services at its own risk and that Roaring and our partners are not liable for any indirect damage which the Customer may suffer due to its use of, respectively its inability to use the Services. In this Agreement, indirect damage shall be interpreted to mean for example loss of profit, loss of use of your products or services, reimbursement for the use of a replacing service, loss of data, costs for trouble shooting, loss of goodwill and damage due to viruses and other security related issues.\u003c/li\u003e\n\u003cli\u003eThe Customer undertake to indemnify Roaring, Roaring's partners and employees against any claims from third parties pertaining to the Customers use of the Services in breach of this Agreement.\u003c/li\u003e\n\u003cli\u003eRoaring will not be liable for any loss or damage arising from unauthorized use of the Customer's account.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e9. Changes\u003c/h2\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eWhen Roaring release a new version of an already existing API, the old version will be marked deprecated. The old deprecated version will continue to operate normally for 6 months before we aspire to shut it down. If the customer needs the older version to function for a longer period than 6 months this can be arranged after discussion. In addition, it is important to understand that Roaring never shut down an API version that is consumed by a customer in a production account given acceptable reasons and provided that it is possible to have the older version running.\u003c/li\u003e\n\u003cli\u003eSection a) do not limit Roaring's ability to make changes required to (i) comply with applicable law, (ii) address a material security risk, or (iii) manage a Third-party data provider discontinuing data delivery.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e10. Termination and Conditions\u003c/h2\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eThis Agreement, and the Customers license to the Services, enters into force when the Customer accepts this Agreement, and remains in force as long as Roaring provides the Services, unless previously terminated in accordance with this section \"Termination and Conditions\".\u003c/li\u003e\n\u003cli\u003eRoaring reserves the right to immediately terminate this Agreement and to discontinue the Customers use of the Services if the Customer uses the Services in breach of the provisions set out herein.\u003c/li\u003e\n\u003cli\u003eThe Customers reserves the right to terminate this Agreement by sending a written termination to \u003ca title=\"customer@roaring.io\" href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e. The Agreement will then be terminated earliest at the end of the current billing period as stated on the Customer's invoice or as otherwise agreed. Any outstanding debt to Roaring shall be paid in full by the Customer.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003e11. Miscellaneous\u003c/h2\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eThis Agreement constitutes the entire agreement on all matters concerning the Customer's right to use the Services.\u003c/li\u003e\n\u003cli\u003eThe Customer is not entitled to transfer its rights and obligations under this Agreement to a third party. Roaring reserves the right to, after notice to the Customer, assign the Agreement to any of Roaring's group companies or to a third party which acquires our business, in part or in its entirety.\u003c/li\u003e\n\u003cli\u003eThis Agreement shall be governed by and construed in accordance with the laws of Sweden. Any dispute, controversy or claim arising out of or in connection with this Agreement, or the breach, termination or invalidity thereof, shall be settled in Swedish courts of law.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch1\u003eRoaring Data Processing Agreement (DPA)\u003c/h1\u003e\n\u003chr /\u003e\n\u003cp style=\"text-align: right;\"\u003eLast Revised Version: 2021-03-12\u003c/p\u003e\n\u003cp\u003eThis Data Processing Agreement (the \"Data Processing Agreement\") has been entered into by\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eThe entity (the company / organization / customer) who enters into an agreement with Roaring Apps AB, hereinafter referred to as \"Data Controller\"; and\u003c/li\u003e\n\u003cli\u003eRoaring Apps AB, org. no. No. 559067-2613, Propellervägen 4 B, 183 63 Täby, Sweden, hereinafter referred to as \"The Data Processor\".\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eThe Data Controller and the Data Processor are hereinafter also referred to as \"Party\" and jointly for the \"Parties\".\u003c/p\u003e\n\u003ch2\u003e1. Definitions\u003c/h2\u003e\n\u003cp\u003e1.1 The terms \"Data controller\", \"Data processor\", \"Personal data\", \"Registered\" and other terms in this Data Processing Agreement, which are related to personal data, shall be interpreted and applied in accordance with what follows from the GDPR.\u003c/p\u003e\n\u003cp\u003e1.2 Roaring Business Agreement, Roaring Enterprise Agreement or any other agreement between Roaring Apps and another Party that involves personal data is referred to as \"Roaring Agreement\".\u003c/p\u003e\n\u003cp\u003e1.3 \"Included personal information\" refers to Personal data which is defined below and which under the Roaring Agreement is processed by the Data Processor on behalf of The Data Controller.\u003c/p\u003e\n\u003cp\u003e1.4 \"Data controller\" refers to the entity who, in the preamble above, is stated as Data Controller and who alone or together with others determines the purposes and means of processing the Included personal information.\u003c/p\u003e\n\u003cp\u003e1.5 \"Data Processor\" refers to the entity stated in the preamble above as Data processor and who deals with Included personal information on behalf of the Data Controller.\u003c/p\u003e\n\u003cp\u003e1.6 \"GDPR\" refers to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation), as well as other data protection legislation that supplements or implements the general data protection regulation.\u003c/p\u003e\n\u003cp\u003e1.7\"Registered\" refers to the person to whom a personal data relates.\u003c/p\u003e\n\u003ch2\u003e2. Background\u003c/h2\u003e\n\u003cp\u003e2.1 According to the General Data Protection Regulation (EU) 2016/679 (\"GDPR\"), an agreement is required when a legal entity handles personal data on behalf of another legal entity. The Parties have therefore agreed to enter into this Data Processing Agreement.\u003c/p\u003e\n\u003cp\u003e2.2 The Data Controller and the Data Processor have an agreement through which Data Processor shall provide certain Services to The Data Controller (hereinafter referred to as \" Roaring Agreement \"). According to the Roaring Agreement, Data Processor shall provide one or more Services, which are defined in the Roaring Agreement and below (the \"Services\").\u003c/p\u003e\n\u003cp\u003e2.3 The Parties consider that Data Processor will process personal data on behalf of the Data Controller on the provision of the Services in accordance with the Roaring Agreement. The Data Controller must therefore be Data Controller and the Data Processor must be Data Processor according to the GDPR for the personal data processed within the framework of the provision of the Services.\u003c/p\u003e\n\u003ch2\u003e3. Processing of Included personal information\u003c/h2\u003e\n\u003cp\u003e3.1 Data Processor shall provide the Services to The Data Controller to the extent and in the manner described in the Roaring Agreement. Unless otherwise stated in the description of the Services in the Roaring Agreement, the Services shall include the following: Web applications, API services, Webhooks (monitoring), Plugins and Integrations that contain personal information necessary for the Data Controller to follow the GDPR and have updated customer records, be able to carry out checks required by the Money Laundering Act and otherwise be able to ensure that business is conducted in securely way with their customers.\u003c/p\u003e\n\u003cp\u003e3.2 The processing of personal data in accordance with this Data Processing Agreement covers the following categories of data subjects: The Data controller's customers, suppliers, partners, employees, consultants and end users.\u003c/p\u003e\n\u003cp\u003e3.3 The processing of personal data under this Data Processing Agreement covers the following categories of personal data: Information from National population registers that The Data Controller is authorized to obtain, name, personal identification number, title, role, e-mail address, information about PEP or RCA, connection to sanction lists and information about the real beneficiary.\u003c/p\u003e\n\u003cp\u003e3.4 The Data Controller is responsible for ensuring that Included Personal Information is accurate and updated at any given time.\u003c/p\u003e\n\u003cp\u003e3.5 Within the framework of the Services, personal data may be retrieved from providers of public records and other sources. The providers of such registers are, in relation to the Parties, independent data controllers for their respective registers and personal data in them. This means that the Data Processor can neither guarantee nor be responsible for the fact that Included Personal Information from such sources is correct or updated, which The Data Controller accepts.\u003c/p\u003e\n\u003cp\u003e3.6 Data Processor shall only process Included Personal Information in accordance with the written instructions of the Data Controller, which is mainly stated in the Roaring Agreement and this Data Processing Agreement. Data Processor shall not use or disclose Included Personal Data for any other purpose.\u003c/p\u003e\n\u003cp\u003e3.7 If the Data Processor considers that an instruction from the Data Controller is in violation of GDPR, the Data Processor shall immediately inform The Data Controller of this and await further instructions.\u003c/p\u003e\n\u003cp\u003e3.8 Data Processor shall not, without order from the relevant supervisory authority or mandatory legislation, disclose Included Personal Data to any third Party unless otherwise agreed in writing or needed for Data Processor to be able to provide the Services.\u003c/p\u003e\n\u003cp\u003e3.9 In the nature of the processing, Data Processor shall, at the request of the Data Controller, assist The Data Controller through appropriate technical and organizational measures, to the extent that this is possible, so that The Data Controller can fulfil his obligation to respond to the request for the exercise of the Registered's rights in according to the GDPR Chapter III.\u003c/p\u003e\n\u003cp\u003e3.10 The Data Processor shall assist The Data Controller in ensuring that the obligations under Articles 32-36 of the GDPR are fulfilled, taking into account the type of processing and the information available to the Data Processor.\u003c/p\u003e\n\u003ch2\u003e4. Security and privacy\u003c/h2\u003e\n\u003cp\u003e4.1 Data Processor shall implement and maintain appropriate technical and organizational measures in accordance with the instructions of the Data Controller. The Data Controller acknowledges that certain measures may be sensitive to technical progress and development, which is why Data Processor is given the right to implement and maintain alternative measures that achieve a corresponding or higher level of security in relation to what is instructed by the Data Controller.\u003c/p\u003e\n\u003cp\u003e4.2 If the Data Controller instructs Data Processor to take technical and / or organizational measures of such a nature that Data Processor does not consider these to be generally necessary or applicable to the other Data Processor's customers, and thus customer unique to the Data Controller, the Data Processor shall inform The Data Controller of this before the additional measures are taken. The Parties must agree on a reasonable remuneration for Data Processor to take the proposed measures.\u003c/p\u003e\n\u003cp\u003e4.3 Data Processor shall ensure that all employees, consultants and other persons that Data processor is responsible for and who deal with Included Personal Information, have undertaken to observe confidentiality or are subject to an appropriate statutory duty of confidentiality.\u003c/p\u003e\n\u003ch2\u003e5 Auditing and requesting information\u003c/h2\u003e\n\u003cp\u003e5.1 Data Processor shall, without undue delay, inform The Data Controller of any contacts with the Privacy Authority or any other authority that concerns or may be of importance for the processing of Included Personal Data, unless the Data Processor is prevented from providing such information to the Data Controller. Data Processor is not entitled to represent The Data Controller or in any other way act on behalf of The Data Controller against the Privacy Authority or other third Party without the written consent of the Data Controller.\u003c/p\u003e\n\u003cp\u003e5.2 The Data Controller is entitled to carry out audits himself or through well-reputed and appropriate third Parties against the Data Processor, in the least possible way possible in order to verify that the Data Processor's processing of Included Personal Information follows article 28 GDPR. In such audits or inspections, the Data Processor shall provide The Data Controller with the assistance that may reasonably be needed for the performance of the audit on the basis of the purpose. Data Processor is entitled to compensation from The Data Controller for the reasonable costs that arise as a result of such an audit or control.\u003c/p\u003e\n\u003ch2\u003e6 Sub-processors\u003c/h2\u003e\n\u003cp\u003e6.1 The Data Controller is aware of and accepts that Data Processor may use Sub-processors and suppliers to fulfil his obligations under the Roaring Agreement and the Data Processing Agreement (hereinafter \"Sub-processors\"). Included personal data, which are processed by Data Processor on behalf of the Data Controller, may also be treated by sub-processors.\u003c/p\u003e\n\u003cp\u003e6.2 Data Processor shall inform The Data Controller of any plans to employ new sub-processors or replace sub-processors, so that The Data Controller is able to object to such changes. Any objections must be notified to the Data Processor within thirty (30) days. If the Data Controller have reasonable objections, the Data Processor must consider these objections. If the Data Processor considers that it is not commercially possible and / or reasonable to consider the objections, the Data Processor has the right to terminate the Roaring Agreement and the Data Processing Agreement in writing at one (1) month notice. Such termination shall not in any circumstances be regarded as a breach of contract.\u003c/p\u003e\n\u003cp\u003e6.3 Data Processor shall have a Data Processing Agreement with each Sub-processor. In such a Data Processing Agreement, the Sub-processor shall be subject to the same obligations with respect to data protection as those laid down in this Data Processing Agreement. If the sub-processor does not fulfil his obligations with respect to data protection, Data Processor shall be fully liable to The Data Controller for the performance of the Sub-processor's obligations.\u003c/p\u003e\n\u003ch2\u003e7 Data Incident\u003c/h2\u003e\n\u003cp\u003e7.1 If a security incident occurs which leads to accidental or unlawful destruction, loss or alteration or to unauthorized disclosure of or unauthorized access to the Included Personal Information transmitted, stored or otherwise processed (\"incident\"), the Data Processor shall notify the Data Controller without unnecessary delay and at the latest 48 hours after getting to know the incident. Thereafter, the Data Processor shall assist the Data Controller with such information as may reasonably be required by the Data Controller, which The Data Controller does not possess himself, to notify the incident to the competent supervisory authority and inform the Registered.\u003c/p\u003e\n\u003ch2\u003e8 Liability\u003c/h2\u003e\n\u003cp\u003e8.1 If a Registered raises an action against The Data Controller for damages, which is based on an injury that has been deliberately or through gross negligence caused by Data Processor or his sub-processors in the processing of Included Personal Information, the Data Processor shall compensate the Data Controller for the damages imposed on The Data Controller by judgment in a court of law. This applies provided that The Data Controller can demonstrate that the requirement is based on the Data Processor's wilful or grossly negligent non-fulfilment of his obligations under the Data Processing Agreement.\u003c/p\u003e\n\u003cp\u003e8.2 The Parties confirm that they are responsible in accordance with their respective roles as personal data controller and data processor according to the requirements of the applicable Data Protection Regulation and this Agreement. Article 82 (5) of the General Data Protection Regulation shall apply to any recourse requirements relating to administrative penalties.\u003c/p\u003e\n\u003cp\u003e8.3 Any compensation that the Data Processor has to pay to The Data Controller in accordance with this section 8 regarding damages and / or claims for damages shall be limited per calendar year to the maximum amount of SEK 2 million covered by Roaring's Professional Liability Insurance for information and communications companies at IF Skadeförsäkring AB. The Data Processor undertakes to receive the insurance cover during the agreements contract period.\u003c/p\u003e\n\u003cp\u003e8.4 The Data Controller shall, in relation to the Data Processor, be liable for damage that affects Data Processor, provided that the claim is due to the Data Controller's inadequate instructions to the Data Processor, violation of this Data Processing Agreement or GDPR.\u003c/p\u003e\n\u003cp\u003e8.5 A Party shall avoid liability for damage if it shows that the Party is in no way responsible for the event that caused the damage.\u003c/p\u003e\n\u003cp\u003e8.6 The Data Controller is responsible for ensuring that the processing is done in accordance with the GDPR and for issuing adequate and legal instructions to Data Processor. Data Processor, processes as Data Processor personal information as received from The Data Controller and has no responsibility for any consequences of the personal data received being found to be incorrect. The Data Controller is furthermore responsible for ensuring that Included Personal Information is collected and that the Registrants are informed according to the GDPR and that a legal basis exists for the processing.\u003c/p\u003e\n\u003ch2\u003e9 Compensation\u003c/h2\u003e\n\u003cp\u003e9.1 Data Processor is entitled to compensation from The Data Controller for work carried out within the framework of the provisions of this Data Processing Agreement, sections 3.9, 3.10 and 5.2. Compensation may also be paid under section 4.2. Compensation under Section 11 shall be payable if the Data Controller's choice of means for returning or deleting Included Personal Data means additional work for Data Processor, however, that Data Processor shall at his own discretion offer the Data Controller a free alternative. Data Processor also has the right to compensation for work resulting from the Data Controller issuing additional instructions, modifying existing instructions or otherwise instructing the Data Processor to take measures of such nature that the Data Processor does not consider these to be generally necessary or applicable to the other Data Processor's customers.\u003c/p\u003e\n\u003cp\u003e9.2 Remuneration shall be paid in accordance with the Data Processor's price list in force at any time, excluding VAT, unless otherwise agreed in writing between the Parties.\u003c/p\u003e\n\u003ch2\u003e10 Validity of the Data Processing Agreement\u003c/h2\u003e\n\u003cp\u003e10.1 This Data Processing Agreement shall enter into force on the date of its signature and shall remain in force for as long as Data Processor processes the Included Personal Data to provide the Services. Termination of the agreement takes place in the manner specified in the Roaring Agreement. Date of signature is considered as the date when the Data Controller agrees to the Roaring Agreement by signing up to any of Roaring's Services as defined in the Roaring Agreement.\u003c/p\u003e\n\u003ch2\u003e11 Termination of processing of personal data\u003c/h2\u003e\n\u003cp\u003e11.1 In the event of termination of this Data Processing Agreement, Data Processor shall delete the Included Personal Data or return them to the Data Controller in accordance with the Data Controller's instructions and ensure that no Included Personal Data or copies thereof remain in the Data Processor's possession. If The Data Controller does not within thirty (30) days from the termination of the Roaring Agreement announce his instructions to Data Processor in accordance with this section or, within this period, requested reasonable additional time, the Data Processor shall be entitled to delete the Included Personal Information which the Data Processor continues to process.\u003c/p\u003e\n\u003ch2\u003e12 Applicable law and dispute\u003c/h2\u003e\n\u003cp\u003e12.1 Swedish law shall apply to this Data Processing Agreement.\u003c/p\u003e\n\u003cp\u003e12.2 Disputes regarding the interpretation or application of the Data Processing Agreement shall be settled in accordance with what is stated regarding the dispute in the Roaring Agreement.\u003c/p\u003e\n\u003ch1\u003eRoaring Service Level Agreement (SLA)\u003c/h1\u003e\n\u003chr /\u003e\n\u003cp style=\"text-align: right;\"\u003eLast Revised Version: 2021-03-12\u003c/p\u003e\n\u003cp\u003eThis Roaring Service Level Agreement (\"SLA\") accompanies the Roaring General Agreement, available at \u003ca title=\"Sign up\" href=\"https://app.roaring.io/signup\" target=\"_blank\"\u003eapp.roaring.io/signup\u003c/a\u003e or a successor URL (the \"Agreement\") entered into between you (\"Customer\") and Roaring. Capitalized terms used in this SLA that are not defined herein have the meanings given to them in the Agreement.\u003c/p\u003e\n\u003ch2\u003e1 Target Availability\u003c/h2\u003e\n\u003cp\u003eRoaring will use commercially reasonable efforts to make each Service available with an uptime of 99.8% of each calendar month (\"Target Availability\").\u003c/p\u003e\n\u003ch2\u003e2 Exclusions\u003c/h2\u003e\n\u003cp\u003eThe calculation of uptime will not include unavailability to the extent due to: (a) use of the Service by Customer in a manner not authorized in this Agreement or the applicable Documentation; (b) general Internet problems, force majeure events or other factors outside of Roaring's reasonable control; (c) Customer's equipment, software, network connections or other infrastructure; (d) third party systems, acts or omissions; or (e) Service Windows or reasonable emergency maintenance.\u003c/p\u003e\n\u003ch2\u003e3 Service Windows and planned downtime\u003c/h2\u003e\n\u003cp\u003e\"Service Windows\" refer to Roaring's scheduled routine maintenance of the Services for which Roaring notifies Customer at least forty-eight (48) hours in advance. By notification we mean posting Service Windows on our web roaring.io/developer and emailing the Customer contact. Service Windows will not exceed eight (8) hours per month. Roaring typically don't have service windows unless there are major changes.\u003c/p\u003e\n\u003cp style=\"padding-left: 30px;\"\u003e\u003cstrong\u003eNote:\u003c/strong\u003e Any down time in our services caused by our suppliers of data such as for example Swedish Tax Authorities or Creditsafe is regarded as Exclusions (see 2 above, (d) third party systems, acts or omissions).\u003c/p\u003e\n\u003ch2\u003e4 Remedy for Failure to Meet Target Availability\u003c/h2\u003e\n\u003cp\u003eThe following Service Levels and consequences of breach of Service Level Availability including Credits shall apply for the Services:\u003c/p\u003e\n\u003ctable style=\"margin-left: 30px; border-collapse: collapse; border: none;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 176.65pt; border-width: 1pt 1pt 1.5pt; border-style: solid; border-color: windowtext; border-image: initial; background: #f2f2f2; padding: 0 5.4pt;\" valign=\"top\" width=\"236\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003eAvailability\u003c/strong\u003e\u003c/p\u003e\n\u003cp style=\"margin: 0 20.15pt 0 0;\"\u003e(Calculated per service on a monthly basis and measured 24*7 hours)\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd style=\"width: 200.15pt; border-top: 1pt solid windowtext; border-left: none; border-bottom: 1.5pt solid windowtext; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt;\" valign=\"top\" width=\"267\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003eService Level breach consequence\u003c/strong\u003e (Percentage is calculated per-service on credits consumed during the month and is credited on next month's invoice)\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 13.95pt;\"\u003e\n\u003ctd style=\"width: 176.65pt; border-top: none; border-left: 1pt solid windowtext; border-bottom: 1pt solid #c5c5c5; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt; height: 13.95pt;\" valign=\"top\" width=\"236\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e\u0026gt; 99.80%\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd style=\"width: 200.15pt; border-top: none; border-left: none; border-bottom: 1pt solid #c5c5c5; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt; height: 13.95pt;\" valign=\"top\" width=\"267\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003eN/A\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 176.65pt; border-top: none; border-left: 1pt solid windowtext; border-bottom: 1pt solid #c5c5c5; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt;\" valign=\"top\" width=\"236\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e99.79% - 99.00%\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd style=\"width: 200.15pt; border-top: none; border-left: none; border-bottom: 1pt solid #c5c5c5; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt;\" valign=\"top\" width=\"267\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e5% of the Monthly Credit amount for the affected Service.\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 176.65pt; border-top: none; border-left: 1pt solid windowtext; border-bottom: 1pt solid #c5c5c5; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt;\" valign=\"top\" width=\"236\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e98.99% - 95.00%\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd style=\"width: 200.15pt; border-top: none; border-left: none; border-bottom: 1pt solid #c5c5c5; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt;\" valign=\"top\" width=\"267\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e15% of the Monthly Credit amount for the affected Service.\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 176.65pt; border-top: none; border-left: 1pt solid windowtext; border-bottom: 1pt solid #c5c5c5; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt;\" valign=\"top\" width=\"236\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e94.99% - 90.00%\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd style=\"width: 200.15pt; border-top: none; border-left: none; border-bottom: 1pt solid #c5c5c5; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt;\" valign=\"top\" width=\"267\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e25% of the Monthly Credit amount for the affected Service.\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr style=\"height: 26.9pt;\"\u003e\n\u003ctd style=\"width: 176.65pt; border-top: none; border-left: 1pt solid windowtext; border-bottom: 2.25pt solid black; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt; height: 26.9pt;\" valign=\"top\" width=\"236\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e\u0026lt; 90.00%\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003ctd style=\"width: 200.15pt; border-top: none; border-left: none; border-bottom: 2.25pt solid black; border-right: 1pt solid windowtext; background: #f2f2f2; padding: 0 5.4pt; height: 26.9pt;\" valign=\"top\" width=\"267\"\u003e\n\u003cp style=\"margin: 0 20.15pt 0.25pt 0;\"\u003e\u003cstrong\u003e100% of the Monthly Credit amount for the affected Service.\u003c/strong\u003e\u003c/p\u003e\n\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\n\u003cp\u003eTo be eligible for receiving credits, the credit request must be received by us within thirty (30) days after the end of the month in which the incident occurred and must include:\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003ethe words \"SLA Credit Request\" in the subject line;\u003c/li\u003e\n\u003cli\u003ethe dates, times, and affected Roaring service of each Unavailability incident that you are claiming; and\u003c/li\u003e\n\u003cli\u003eyour request logs that document the errors and corroborate your claimed outage (any confidential or sensitive information in these logs should be removed or replaced with asterisks).\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eAll credit requests shall be sent to \u003ca title=\"customer@roaring.io\" href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003eIf there is a verified failure of a Service to meet Target Availability in two (2) consecutive months the Customer can, by using written notice of termination within thirty (30) days after the end of the second such month, retrieve a refund of up to 25% of any fees Customer has paid for use of the Service that has failed. The percentage of credit refund stated by Service availability together with the termination and refund right is the Customer's sole and exclusive remedy, and Roaring's sole and exclusive liability, for Roaring's failure to meet the Target Availability.\u003c/p\u003e",
    "updatedAt": "2024-06-09T20:30:26+02:00",
    "createdAt": "2024-05-22T11:30:51+02:00",
    "modifiedBy": "afbc2e3d-4722-4ab5-9c01-f00f73768514"
  }

{
    "id": "en_6006b2c4-a52e-49fd-92d5-65b7d07aaaff",
    "language": "en",
    "status": "PUBLISHED",
    "type": "roleproduct",
    "details": {
      "summary": "hejhej",
      "title": "hejhej",
      "version": "",
      "orderIndex": 0,
      "notifiedAt": 0
    },
    "content": "\u003cp\u003ehejhej\u003c/p\u003e",
    "updatedAt": "2024-05-23T08:46:17+02:00",
    "createdAt": "2024-05-23T08:46:14+02:00",
    "modifiedBy": "afbc2e3d-4722-4ab5-9c01-f00f73768514"
  }

{
    "id": "en_5e76533c-9bed-47da-bb65-dd706126a35f",
    "language": "en",
    "status": "PUBLISHED",
    "type": "roleproduct",
    "details": {
      "summary": "Test1233",
      "title": "Test1",
      "version": "2024-05-21",
      "orderIndex": 0,
      "notifiedAt": 0
    },
    "content": "\u003ch1\u003eRoaring Group ABS - Business Agreement\u003c/h1\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThis Agreement has on this day been concluded between Roaring Group AB (“Roaring”), company registration number 559067-2613, and the Customer, together referred to as “the Parties”.\u003c/p\u003e\n\u003ch2\u003e1. Background\u003c/h2\u003e\n\u003ch3\u003e1.1. About Roaring\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring enables customers to digitize and automate their customer processes. Roaring provides access to data and information about companies and persons through different delivery channels such as API:s (Integrations), Roaring Web (Search) and Webhooks (Monitoring).\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eData provided in Roaring Services originates from tax authorities, company registries, statistical registries, credit information bureaus or other reliable sources. All data has very high credibility and accuracy.\u003c/p\u003e\n\u003ch3\u003e1.2. Agreement and Appendicess\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThis Agreement including Appendix A, Data Processing Agreement, and Appendix B, Service Level Agreement, sets forth under what conditions the Services is provided to the Customer and the terms and conditions for the Customer's use of the Services. In the event of conflict between this document and the appendices, this document will take precedence, unless otherwise specifically stated in an appendix.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Agreement may also include additional appendixes depending on what services the Customer chooses to use. Notwithstanding the above this Agreement constitutes the entire agreement on all matters concerning the Customer's right to use the Services.\u003c/p\u003e\n\u003ch3\u003e1.3. Legal ground for Roaring’s services\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring’s ability to provide Personal Data to customers is based on a publication certificate granted by the Swedish Press and Broadcasting Authority and is constitutionally protected by the Fundamental Law on Freedom of Expression (Yttrandefrihetsgrundlagen). The publication certificate makes our database, which provides our services with information, subject to constitutional protection. Our database is therefore not subject to the GDPR regulations.\u003c/p\u003e\n\u003ch2\u003e2. Access Restrictions\u003c/h2\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer is not allowed to access the Services if the Customer is considered a direct competitor to Roaring or for purposes of monitoring service availability, performance or functionality, or for any other benchmarking or competitive purposes.\u003c/p\u003e\n\u003ch2\u003e3. Definitions\u003c/h2\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eAccount Information\u003c/strong\u003e: information about the Customer that is provided to Roaring in connection with the creation or administration of the Customer’s Roaring account. Account Information can include contact information, usernames, phone numbers, email addresses and billing information associated with the Customer’s Roaring account.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eAgreement\u003c/strong\u003e: Business Agreement including Data Processing Agreement (Appendix A), Service Level Agreement (Appendix B) as well as any additional appendixes entered into between the Customer and Roaring.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eAPI\u003c/strong\u003e: means an application program interface.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eContact person\u003c/strong\u003e: means the Customer’s designated Contact person as registered on Roaring’s webpage app.roaring.io.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eCustomer\u003c/strong\u003e: the person or company using Services made available from Roaring. Credits: Roaring transaction measurement currency, used to calculate cost of Services. GDPR Regulation (EU) 2016/679 (General Data Protection Regulation)\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eIndirect Taxes\u003c/strong\u003e: applicable taxes and duties, including, without limitation, VAT, Service Tax, GST (the Goods \u0026amp; Services Tax), sales and transactions taxes, and other taxes. Party/Parties: the Customer and Roaring together.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003ePersonal Data\u003c/strong\u003e: any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, address, phone number, photos or any other way defined in GDPR.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eRoaring Sites\u003c/strong\u003e: sites ending with roaring.io.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eSanctions lists\u003c/strong\u003e: the EU and UN sanctions list administered by the European Union or any of its Member States, the United Kingdom and any of the Member States of the European Economic Area (EEA).\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eSandbox\u003c/strong\u003e: a testing environment with fictive test items isolated from the production environment.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eServices\u003c/strong\u003e: each of the services made available by Roaring, including API:s (Integrations), Roaring Web (Search) and Webhooks (Monitoring) together with any similar products or services that Roaring may offer later on.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eThird-Party Data\u003c/strong\u003e: data from any third party made available to the Customer by Roaring on the Roaring Sites or in conjunction with the Services.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003e\u003cstrong\u003eUsers\u003c/strong\u003e: the Customer’s employees or personnel using Roaring’s Services. Webhooks: a technical function that describes how customers' applications know when monitoring events happens.\u003c/p\u003e\n\u003ch2\u003e4. Proprietary Rights\u003c/h2\u003e\n\u003ch3\u003e4.1. Rights\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring owns all rights, title, and interest in and to the Services, and all related technology and intellectual property rights. Subject to the terms of this Agreement, Roaring grants the Customer a non-exclusive, non-sublicensable and non-transferable right to do the following:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003eaccess and use the Services solely in accordance with this Agreement; and\u003c/li\u003e\n\u003cli\u003euse the content solely in connection with the Customer’s permitted use of the Services.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e4.2. Limitations\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eWithout limiting any other provision of this Agreement, the Customer agrees that the Customer shall not (and shall not allow any third party, including without limitation the Customers Users, to), either directly or indirectly:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003edisseminate, market, license, sublicense, sell, resell, lease, transfer, assign, distribute, timeshare, let, rent, give somebody the loan of, sub-authorize any element of the Services or otherwise make the Services available to any third party, including making the Services available through any method or any application hosting service, save as expressly permitted by this Agreement;\u003c/li\u003e\n\u003cli\u003emodify, translate, reverse engineer, decrypt, decompile, decode, disassemble, or create derivative works based on the Services, undertake any benchmark trials using all or any part of the Services, or in any other way try to procure the human decipherable form of the Services, except to the extent expressly agreed upon in writing by the Parties or to the extent the foregoing restrictions are expressly prohibited by applicable laws;\u003c/li\u003e\n\u003cli\u003ecircumvent any user limits or other use restrictions that are built into the Services;\u003c/li\u003e\n\u003cli\u003ebreach, override or otherwise circumvent any authentication or security mechanisms;\u003c/li\u003e\n\u003cli\u003eremove or obliterate any proprietary notices, ownership labels, classified legends or marks from the Services;\u003c/li\u003e\n\u003cli\u003eengage in any actions with the Services that meddle with, disturb, destroy, or access in an unlawful way the server networks, connections, systems, records, or other assets or tools of Roaring or any related third party;\u003c/li\u003e\n\u003cli\u003etransmit any worms, viruses, Trojan horses, self-destruct functions or similar disabling code or mechanism, or any other malware, disruptive or harmful software or data through Customer’s access to, or use of, the Service;\u003c/li\u003e\n\u003cli\u003euse the Services or any part thereof for any unlawful or fraudulent purpose or otherwise in any way not permitted by this Agreement; or\u003c/li\u003e\n\u003cli\u003eaccess the Services in order to: (i) build a competitive product or service, or (ii) copy any ideas, features, functions or graphics of the Services.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e4.3. Ownership\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring represents and warrants to the Customer that Roaring holds all the intellectual property necessary to provide the Services to the Customer, and that Roaring intellectual property will not infringe upon or violate any patent or copyright, misappropriate any trade secret, or violate any third party's other intellectual property rights.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer is not entitled to claim ownership of any data or Services provided by Roaring. Any data delivered by Roaring is for the Customers internal use only.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer ensures that the Customer will not include the Personal Data in any service or product that the Customer delivers or sells to a third party. The Customer shall not transfer, sublicense, distribute, commercially exploit or otherwise make available any data to a third party.\u003c/p\u003e\n\u003ch2\u003e5. Disclaimers\u003c/h2\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring makes no representations or warranties, whether express, implied, statutory or otherwise regarding the Services data or the third party data, and disclaim all warranties, including any implied or express warranties of satisfactory quality or fitness for a particular purpose or that the Services or third party data will be complete, error free and up-to-date.\u003c/p\u003e\n\u003ch2\u003e6. Customer Responsibilities\u003c/h2\u003e\n\u003ch3\u003e6.1. General\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer may access and use the Services in accordance with this Agreement. Both Parties will comply with the terms of this Agreement and all laws, rules and regulations applicable to the use or the provision of the Services.\u003c/p\u003e\n\u003ch3\u003e6.2. Customer Account\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer is responsible for all activities that occur under the Customer’s account, regardless of whether the activities are authorized by the Customer or undertaken by the Customer, the Customer’s employees or a third party (including the Customer’s contractors, agents or others). The Customer is not entitled to use the Services or the Services content for products or services which are in breach of applicable laws and regulations.\u003c/p\u003e\n\u003ch3\u003e6.3. Log-In Credentials and Account Keys\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring log-in credentials and private keys generated by the Services are for the Customer’s internal use only and the Customer is forbidden to sell or sublicense them to any other entity or person.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eIt is the Customer responsibility to keep track of who is using the authentication keys for the Services including the Customer’s Users and to inform the Users of the commitment in accordance to the Agreement.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer must provide true, accurate, current and complete information as requested during the account creation process.\u003c/p\u003e\n\u003ch3\u003e6.4. Unauthorized use of account\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer may only connect to the Services in the way set out in Roaring's instructions and the Customer is not entitled to use any technical means to gain unauthorized access to, disturb or deactivate the Services. This includes, but is not limited to, that the Customer undertakes not to introduce viruses, worms, Trojan horses or other forms of malware in the Services or on the website where the Services is provided.\u003c/p\u003e\n\u003ch3\u003e6.5. Permission based data\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eSome data in Roaring Services is permission based. The Customer needs to apply to the relevant authority and get approval to be able to use such data. The Customer is responsible to acquire the applicable permissions. New permission based data may be added due to new markets, laws and regulations. The Customer is responsible for ensuring that the Customer has the right to use the permission based data. Permission based data is displayed in the Customer account.\u003c/p\u003e\n\u003ch3\u003e6.6. Changes in ownership\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer shall inform Roaring of termination if ownership, control or management changes.\u003c/p\u003e\n\u003ch3\u003e6.7. Users\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer is responsible for the use of the Services. The Customer will ensure that all Users are informed of the obligations under this Agreement when logging in and before using their account for the first time. If the Customer becomes aware of any violation of the obligations under this Agreement caused by a User, the Customer must notify Roaring about the violation.\u003c/p\u003e\n\u003ch2\u003e7. Service levels and support\u003c/h2\u003e\n\u003ch3\u003e7.1. Service level\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring will service and support the Customer in accordance with the specifications stated in this Agreement and hold a high best practice standard. The service levels and service availability agreed between the Parties are stated in the Service Level Agreement, Appendix B.\u003c/p\u003e\n\u003ch3\u003e7.2. Support\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eSupport will be provided to the Customer through Roaring Help Center at help.roaring.io or via email to \u003ca href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e or via Roaring´s chat up to two (2) hours per month. The Customer support hours are calculated as each initiated support case will be counted as at least fifteen (15) minutes and in periods of fifteen (15) minutes. If additional support is needed, Roaring will charge the Customer 2 000 SEK per hour.\u003c/p\u003e\n\u003ch3\u003e7.3. Sandbox environment\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer may test the Services in the Sandbox environment free of charge using provided test data. It is the Customer’s responsibility to keep track of who is using the authentication keys for the Sandbox including the Customer’s Users.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eIf the Customer accidentally happens to use the Production environment instead of using the Sandbox environment, the Customer will be charged in accordance with this Agreement.\u003c/p\u003e\n\u003ch2\u003e8. Fees, Payment and Taxes\u003c/h2\u003e\n\u003ch3\u003e8.1. Service Fees\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eAll use of Roaring’s Services, for example API (Integrations) and Roaring Web (Search), are debited according to the ordinary price list, as described on Roaring’s webpage app.roaring.io. Roaring charges fees and costs monthly in relation to the number of used Credits. Invoices are in SEK unless otherwise agreed. The invoice shall be paid within twenty (20) days after the date of the invoice.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe pricing regarding any other Services Roaring may offer, not specified in the price list, for example Roaring’s Webhooks (Monitoring), will be agreed upon separately.\u003c/p\u003e\n\u003ch3\u003e8.2. Price changes\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer will be informed of any raised prices by an email registered in the Customer's account thirty (30) days in advance. The Customer acknowledges that Roaring may immediately make price changes due to increased prices from public data sources or to comply with applicable laws or regulations.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eUnless otherwise stated in the Agreement, Roaring may, after the initial term of the Agreement and henceforth, annually on the 1st of July each year, change the agreed fees in accordance with the changes in the Statistics Sweden's index: Labour Cost Index för tjänstemän (LCI tjm) preliminärt index, SNI 2007 kod J (Informations- och kommunikationsverksamhet).\u003c/p\u003e\n\u003ch3\u003e8.3. Late Payments\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring is entitled to charge the Customer interest at a rate of the Swedish Central Banks Repo Rate plus eight (8) percent on all late payments that are undisputed or settled by a court or authority.\u003c/p\u003e\n\u003ch3\u003e8.4. Taxes\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eEach Party will be responsible, as required under applicable law, for identifying and paying all taxes and other governmental fees and charges (and any penalties, interest, and other additions thereto) that are imposed on that Party upon or with respect to the transactions and payments under this Agreement.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eAll fees payable by the Customer are exclusive of Indirect Taxes. Roaring may charge and the Customer will pay applicable Indirect Taxes that Roaring is legally obligated or authorized to collect from the Customer. The Customer will provide such information to Roaring as reasonably required to determine whether Roaring is obligated to collect Indirect Taxes from the Customer.\u003c/p\u003e\n\u003ch2\u003e9. Liability\u003c/h2\u003e\n\u003ch3\u003e9.1. Roaring’s liability\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring strives to constantly improve the Services and welcomes the Customer to inform Roaring of any errors or defects in the Customer User experience by sending Roaring a message to \u003ca href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e. As further specified in this section \"Liability\" Roaring however has limited possibilities to correct errors or defects.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eUnder no circumstances shall Roaring or Roaring’s data suppliers, partners and/or authorities be held liable to a Customer for any losses, damages, liabilities, claims, costs, actions or other expenses suffered or incurred as a result of the use or provision of the Services.\u003c/p\u003e\n\u003ch3\u003e9.2. Customer acknowledgement\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer acknowledges and agrees that Roaring or Roaring data suppliers, partners and authorities shall not be liable for any delay in delivery of or failure to supply the data or Services to the extent that any such delay or failure is due to an act or omission of the Customer or any third party provided always that Roaring shall make all reasonable efforts to supply the Services as soon as it is practicable, according to Appendix B, Roaring Service Level Agreement.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer acknowledges, accepts and agrees that the data supplied by Roaring will represent or be based upon information provided by Roaring's data supplier partners and authorities whose accuracy, quality and completeness the suppliers cannot guarantee and therefore Roaring or Roaring's data supplier partners and authorities does not warrant that the data will be accurate, complete, updated or fit for any particular use and may be incorrect, contain errors or omissions or be out of date.\u003c/p\u003e\n\u003ch3\u003e9.3. Indemnification\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer undertakes to indemnify Roaring, Roaring's partners and employees against any claims from third parties pertaining to the Customers use of the Services in breach of this Agreement.\u003c/p\u003e\n\u003ch2\u003e10. Limitation of Liability\u003c/h2\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring will not be liable for any loss or damage arising from unauthorized use of the Customer's account.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer is aware and accepts that Roaring and Roaring data suppliers and authorities are not liable for any indirect damage which the Customer may suffer due to its use of, respectively its inability to use the Services. In this Agreement, indirect damage shall be interpreted to mean for example loss of profit, loss of use of the products or services, reimbursement for the use of a replacing service, loss of data, costs for troubleshooting, loss of goodwill and damage due to viruses and other security related issues.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eUnless otherwise agreed a Party’s right to compensation from the defaulting Party for a breach of this Agreement is limited to compensation for direct loss or damage, and thus not for indirect loss, such as loss of profit or other consequential loss or damage.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring’s maximum aggregate liability for any direct damage or loss under or in connection with this Agreement shall be limited to the lower of (i) 50 % of the aggregate fees paid, payable or required to be paid, to Roaring during the preceding twelve (12) calendar months immediately preceding the cause of action or (ii) one (1) million SEK.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eHowever, the limitation of liability does not cover liability for loss or damage arising out of or relating to: (i) gross negligence, fraud or wilful misconduct of a Party; (ii) a Party’s breach of any obligation regarding proprietary rights and/or intellectual property rights, (iii) confidentiality, (iv) personal data, (v), fines or other regulatory sanctions or (vi) any claims under section “Indemnification”.\u003c/p\u003e\n\u003ch2\u003e11. Changes\u003c/h2\u003e\n\u003ch3\u003e11.1. General\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring reserves the right to, at any time, amend, add or remove parts of these terms and conditions. Changes may for example be made to comply with applicable law or government regulations, address security risks or handle subcontractors.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eBy continuing to use the Services after a change has been executed, the Customer confirms and accepts the change. If the Customer does not accept the change, the Customer may terminate the Agreement according to section 14.\u003c/p\u003e\n\u003ch3\u003e11.2. Changes to the Services\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer acknowledges that changes to the Services may be necessary or required during the term of the Agreement. The updates and changes can for example be required to comply with applicable law, address a material security risk, correct errors in services or manage a Third-Party Data provider discontinuing or altering data delivery.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eAny changes or new releases to the Services will be presented in Roaring’s changelog (\u003ca href=\"https://app.roaring.io/changelog\" target=\"_blank\"\u003ehttps://app.roaring.io/changelog\u003c/a\u003e) and it is the Customer’s responsibility to regularly review any updates and amendments by subscribing to the relevant messages that Roaring sends out to each User.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring API Lifecycle Policy (\u003ca href=\"https://help.roaring.io/roaring-api-lifecycle-policy\" target=\"_blank\"\u003ehttps://help.roaring.io/roaring-api-lifecycle-policy\u003c/a\u003e) describes the lifecycle of our API (Integrations) services.\u003c/p\u003e\n\u003ch2\u003e12. Processing of Personal Data\u003c/h2\u003e\n\u003ch3\u003e12.1. Data Privacy\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring will provide the Customer with Personal Data regarding their customers. Such Personal Data is provided under Roaring’s publication certificate (utgivningsbevis för databas) granted by the Swedish Press and Broadcasting Authority (Myndigheten för press, radio och tv) and is constitutionally protected by the Fundamental Law on Freedom of Expression (Yttrandefrihetsgrundlagen). Roaring processes the Customer’s Personal data in accordance with Roaring’s Privacy Policy. The Privacy Policy is available on roaring.io/privacy-policy.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eEach Party is individually responsible for ensuring that their processing of Personal data is carried out in accordance with the applicable data protection regulations, at the time of entering into the Agreement, Regulation (EU) 2016/679 (\"Applicable Data Protection Regulations\"). The Customer shall ensure that all employees, consultants and other persons that the Customer is responsible for and who deal with Included Personal Information, have undertaken to observe confidentiality or are subject to an appropriate statutory duty of confidentiality.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eFurther regulations regarding processing of Personal data can be found in Appendix A, Data Processing Agreement.\u003c/p\u003e\n\u003ch3\u003e12.2. Customer responsibility\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eTo use Roaring's Services, the Customer will be asked to create an account. As part of the account creation process, the Customer will be asked to provide its company information and some personal information, for example contact name and email address. When registering an account, the Customer must provide true, accurate, current and complete information about itself as requested during the account creation process. The Customer is responsible to keep contact information to the Contact person updated.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer is solely responsible for all use of Roaring’s Services under the Customer's account, including the quality and integrity of the Customer data and each of the Customer’s applications. The Customer is also solely responsible for all use and for all acts and omissions of anyone that has access to the Customer's account. The Customer agrees to take all reasonable precautions to prevent unauthorized access to or use of Roaring's Services and will notify Roaring promptly of any unauthorized access or use.\u003c/p\u003e\n\u003ch3\u003e12.3. Data processing and storage\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eAll processing or storage of Customer data that is done by Roaring is placed on secure servers, within the borders of the EU. Roaring only stores Account information for the time it is necessary for the purpose of processing Personal data, which is for as long as the Customer relationship continues and one (1) year thereafter and/or longer when required by law. Customer usage logs are stored for the purpose of support and evidence in an investigation, or otherwise required by law.\u003c/p\u003e\n\u003ch2\u003e13. Temporary Suspension\u003c/h2\u003e\n\u003ch3\u003e13.1. General\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring may suspend the Customer’s right to access or use any portion or all of the Services immediately upon notice to the Customer if Roaring suspects that:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003ethe Customer’s use of the Services\n\u003col style=\"list-style-type: lower-roman;\"\u003e\n\u003cli\u003e\n\u003cp\u003eposes a security risk to the Services or any third party,\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003ecould adversely impact Roaring systems, the Services or the systems or Services of any other Roaring customer,\u003c/p\u003e\n\u003c/li\u003e\n\u003cli\u003e\n\u003cp\u003ecould be fraudulent;\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003c/li\u003e\n\u003cli\u003ethe Customer is in material breach of this Agreement and has failed to cure it in accordance with the regulations in this Agreement;\u003c/li\u003e\n\u003cli\u003ethe Customer is in material breach of the payment obligations and have failed to cure within ten(10) days of receiving a reminder; or\u003c/li\u003e\n\u003cli\u003ethe Customer has made an assignment for the benefit of creditors or similar disposition of assets, or become subject to bankruptcy, reorganization, liquidation, dissolution or similar proceedings.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e13.2. Effect of Suspension\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eIf Roaring rightfully suspends the Customer’s right to access or use any portion or all of the Services the Customer remains responsible for all fees and charges the Customer incur during the period of suspension and the Customer will not be entitled to any Service Credits under the Service Level Agreement, Appendix B, for any period of suspension.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eAn unjustified suspension of the Customer‘s access to the Service shall result in the deduction for all costs during the period of suspension.\u003c/p\u003e\n\u003ch2\u003e14. Term and Termination\u003c/h2\u003e\n\u003ch3\u003e14.1. Term of Agreement\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThis Agreement, and the Customers right to use the Services, enters into force when the Customer accepts this Agreement, and remains in force until terminated in accordance with this section.\u003c/p\u003e\n\u003ch3\u003e14.2. Termination without cause\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eBoth Parties has the right to terminate this Agreement by sending a written termination, to Roaring at \u003ca href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e or to the relevant Customer Contact person. The Agreement will then be terminated earliest at the end of the current billing period as stated on the Customer's invoice or as otherwise agreed.\u003c/p\u003e\n\u003ch3\u003e14.3. Termination with cause\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring reserves the right to immediately terminate this Agreement and to discontinue the Customers use of the Services if\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003ethe Customer uses the Services in breach of the provisions set out herein. b. the Customer enters into liquidation, enters into composition proceedings with its creditors, becomes insolvent, or if a petition of bankruptcy or other insolvency proceedings are filed by or against the Customer.\u003c/li\u003e\n\u003cli\u003eRoaring considers it likely that the Customer must be deemed a participant in, or otherwise has collaborated in, criminal activity or in any way, supports terrorism, promotes money laundering or, in violation of the law, conducts business with persons with individuals or entities on the Sanctions lists.\u003c/li\u003e\n\u003cli\u003ethe ownership, control or management of the Customer changes, directly or indirectly and the new owner is a competitor of Roaring or the change otherwise means that the Customer violates its commitments in this agreement.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e14.4. Effect of termination\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer rights under the Agreement are immediately terminated upon termination. The Customer is responsible for payment of any outstanding debt to Roaring and for any fees and charges incurred during the post-termination period.\u003c/p\u003e\n\u003ch2\u003e15. Miscellaneous\u003c/h2\u003e\n\u003ch3\u003e15.1. Transfer of rights\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer is not entitled to transfer its rights and obligations under this Agreement to a third party. Roaring reserves the right to, after notice to the Customer, assign the Agreement to any of Roaring's group companies or to a third party which acquires Roarings business, in part or in its entirety.\u003c/p\u003e\n\u003ch3\u003e15.2. Independent Contractors\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eRoaring and the Customer are independent contractors, and this Agreement will not be construed to create a partnership, joint venture, agency, or employment relationship. Neither Party, nor any of their respective affiliates, is an agent of the other for any purpose or has the authority to bind the other. Both Parties reserve the right to\u003c/p\u003e\n\u003col style=\"list-style-type: lower-alpha;\"\u003e\n\u003cli\u003edevelop or have developed for it products, services, concepts, systems, or techniques that are similar to or compete with the products, services, concepts, systems, or techniques developed or contemplated by the other Party, and\u003c/li\u003e\n\u003cli\u003eto assist third party developers or systems integrators who may offer products or services which compete with the other Party’s products or services.\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch3\u003e15.3. Notices\u003c/h3\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eEither Party may provide any notice under this Agreement by sending a message by email. Notices to the Customer will be sent to the email address to the designated Contact person. Notices to Roaring will be sent to \u003ca href=\"mailto:customer@roaring.io\"\u003ecustomer@roaring.io\u003c/a\u003e. Notices will be effective the next weekday after the email has been sent and no error message or similar has been received. It is the responsibility of each Party to keep email addresses up to date.\u003c/p\u003e\n\u003ch2\u003e16. Confidential Information\u003c/h2\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eUnder this Agreement either Party may be given access to information (hard copy, verbal and/or electronic form) that relates to the other Party’s past, present and future research, development, business activities, finances, products, services and/or technical knowledge (“Confidential Information”). In addition, the content of this Agreement shall be considered Confidential Information.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eEach Party (the “Receiving Party”) shall keep confidential any Confidential Information received from the other Party (the “Disclosing Party”) under or in connection with this Agreement and shall not disclose such Confidential Information to any third party without the prior written consent of the Disclosing Party. The Receiving Party may only use the Confidential Information for the purposes of this Agreement.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eSave as may follow from statutory obligations of confidentiality, the foregoing shall not apply to any information disclosed by the Disclosing Party that:\u003c/p\u003e\n\u003col style=\"list-style-type: lower-roman;\"\u003e\n\u003cli\u003eis in the public domain at the time of disclosure or later enters into the public domain through no fault of the Receiving Party;\u003c/li\u003e\n\u003cli\u003eis received by the Receiving Party from a third party who is under no obligation as to confidentiality with respect thereto;\u003c/li\u003e\n\u003cli\u003eis known to the Receiving Party prior to disclosure by the Disclosing Party without any obligation as to confidentiality;\u003c/li\u003e\n\u003cli\u003eis independently developed by the Receiving Party;\u003c/li\u003e\n\u003cli\u003eis expressly authorized to be disclosed by the Disclosing Party in writing; or\u003c/li\u003e\n\u003cli\u003eis required by law to be disclosed by the Receiving Party or in accordance with the requirement of any regulatory or supervisory authority to which the Party is subject to (in which case the Receiving Party shall use reasonable endeavors to notify the Disclosing Party in advance of such disclosure).\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Customer is not entitled to use Roaring´s company name, trademark or logotype in advertising or marketing contexts, without having obtained Roaring´s prior written consent.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe obligation to maintain confidentiality shall continue to exist for a period of five (5) years after termination of this Agreement.\u003c/p\u003e\n\u003ch2\u003e17. Force Majeure\u003c/h2\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eA Party prevented from fulfilling its obligations duly and timely because of a Force Majeure event shall promptly inform the other Party specifying the cause and how it may affect its performance, including a good faith best estimate of the likely scope and duration of interference with its obligations, and shall make best efforts to terminate or avoid the circumstances as soon as practicable. The Parties shall consult with each other in order to minimize all damages, costs and possible other negative effects.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eFor the purpose of this Section, Force Majeure means unforeseeable and unavoidable circumstances entirely beyond the control of the Party concerned, for example government action, war, labor market controversies, altered legislation, disruption of public transport, fire, disruptions in the supply, production or transport chain, exchange rate fluctuations, flood, natural disaster or disaster of overwhelming proportions.\u003c/p\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThe Party other than the Party prevented by a Force Majeure event shall be released from performing the part of its obligations that are prevented due to the Force Majeure event for the duration of the Force Majeure event. Furthermore, if an event of Force Majeure continues for more than 30 days, the Party not prevented from performing its obligations shall be entitled to terminate this Agreement or the part of the Agreement impacted with immediate effect and without liability to either Party. Upon remediation of the Force Majeure event, the Party prevented by the Force Majeure shall promptly resume performance in all parts that have not been terminated.\u003c/p\u003e\n\u003ch2\u003e18. Governing law and dispute resolution\u003c/h2\u003e\n\u003cp style=\"color: rgba(0, 0, 0, 0.87); font-family: 'Open Sans', sans-serif; font-size: medium;\"\u003eThis Agreement shall be governed by and construed in accordance with the laws of Sweden. Any dispute, controversy or claim arising out of or in connection with this Agreement, or the breach, termination or invalidity thereof, shall be settled in the ordinary courts of Sweden with Stockholm District Court as first instance.\u003c/p\u003e\n\u003cdiv id=\"ec-bubble\" style=\"visibility: hidden;\"\u003e \u003c/div\u003e",
    "updatedAt": "2025-05-26T22:18:50+02:00",
    "createdAt": "2024-05-21T11:41:19+02:00",
    "modifiedBy": "afbc2e3d-4722-4ab5-9c01-f00f73768514"
  }

{
    "id": "en_6222419f-8d09-4981-8309-ee468fa52f31",
    "language": "en",
    "status": "PUBLISHED",
    "type": "permission",
    "details": {
      "summary": "Addon agreement",
      "title": "Addon agreement",
      "version": "",
      "orderIndex": 0,
      "notifiedAt": 0
    },
    "content": "\u003cp\u003eAddon agreement\u003c/p\u003e\n\u003cdiv id=\"ec-bubble\" style=\"visibility: hidden;\"\u003e \u003c/div\u003e",
    "updatedAt": "2024-05-23T13:28:14+02:00",
    "createdAt": "2024-05-23T13:28:08+02:00",
    "modifiedBy": "afbc2e3d-4722-4ab5-9c01-f00f73768514"
  }